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Telehealth has become widely used during the COVID-19 pandemic and proven to be a very effective tool in treating many health conditions. 


Telehealth is the term given to having a secure and confidential consultation with your practitioner remotely using video-calling rather than attending face to face appointments.

In Stride Health Clinic offers telehealth consultations for physiotherapy, dietetics and podiatry. 


Telehealth consultations are currently rebated by most private health insurance funds, DVA, Medicare EPC, TAC, WorkCover, and NDIS. For the most up to date information, contact your insurer/third party or our reception team.

In Stride Health Clinic uses a telehealth platform called Physitrack. This program also allows us to send you education material, videos of exercises for you to complete at home and an ability for you to track your progress.

To access Telehealth through Physitrack, you simply need an internet connection and a device that has a camera and a microphone so that your practitioner can see you (phone, tablet, computer). 

You will receive a link via email for your telehealth call and our receptionists can help guide you through this process. Your link is an individual connection that only you can access, it is fully encrypted and secure communication between you and your practitioner.


When should I use Telehealth for my appointment?

Telehealth consultations might be used by you during lockdown restrictions, periods of isolating or illness, or for convenience.

Telehealth is useful for information and advice on management of;

  • A pre-existing condition,

  • Exercise prescription

  • Demonstration for rehabilitation,

  • Assessment of work-station set up,

  • Dietary advice

  • Planning for general or specific situations,

  • Triaging podiatry conditions 

  • Supporting self management.


To book your Telehealth Appointment, visit here.

During COVID-19 related restrictions, we are proudly offering a range of online exercise based classes that you can attend in the comfort and safety of your own home.

Our online timetable can be found here.

Our class timetable includes the following sessions;  

  • Matwork - overall strengthening and stretching class. Using bodyweight and pilates based exercises. Postnatal exercises - various levels of strengthening depending on what stage you are at postnatally. Exercises target abdominal and pelvis strength as well as mobility for the whole spine. Focuses on all of the exercises that are important for new mums.

  • Pregnancy exercise - a combination of some low impact cardio, strength and conditioning safe and suitable for pregnancy. Includes use of a fitball, weights and/or bands.

  • Neck and headache management - this class is tailored to those that are getting tight necks and shoulders while working at the computer.  It combines postural strengthening with mobility.

  • Balance and Functional Strength - these classes are completed in standing and sitting on a sturdy chair. The exercises focus on strength for Upper Body and Lower Body, stretching and mobility and Exercises to improve your balance.

  • Living with Osteoarthritis - Based on the GLA:D program, exercises target strength for hips and knees as well as balance and control of these joints. This is a 45 minute class.

Classes cost $10/session. You can try out your first class for free to see if it works for you. Invoices are sent online for classes at the end of the month.


You can book into and reschedule classes online via our booking portal

Prior to attending your first class you will need to complete an online assessment sheet to ensure that the physiotherapist has your history and precautions with them to tailor the exercises to your needs. Please contact our reception for this sheet via email at [email protected]


To book your online classes, visit here.



Our physiotherapists are highly skilled at accurate diagnosis.


We work with you to develop a tailored plan based on your specific goal, injury or pain – ensuring full rehabilitation as well as education to prevent future injury.


Your tailored plan may include a combination of services such as; one on one physiotherapy treatment, Clinical Pilates, hydrotherapy or referral to one of our other services like podiatry, remedial massage or myotherapy based on your personal needs and goals.


Our appointments are 45 (initial or prolonged consult) or 30 minutes (standard review) in length, which allows the physio to effectively treat you ‘hands-on’, as well as educate you on any home exercise activities.


This combination of treatments and exercises allows you to get back to your sport or work activities as quickly and as safely as possible.


When should I see a Physiotherapist?

If you’re suffering or prone to suffering with any of the following;

  • Back and/or neck pain

  • Muscle and/or joint pain

  • Acute sprain or strain

  • Headaches

  • Arthritic conditions

  • Sports injuries

  • Pre and post surgery rehabilitation

  • Chronic disease management

  • Work related injuries

  • Vehicle accidents

  • Pre & post natal conditions and recovery

  • Postural dysfunction


If you want to know more about your Physiotherapist – visit our staff page.

Our podiatrists are highly qualified health professionals who specialise in diagnosing, treating and preventing foot or foot related problems.


Whether you’re making an appointment for yourself or your children, we treat people of all ages and with all types of foot concerns.


You’ll receive hands-on treatment based on your specific needs and a treatment plan that suits your condition. If you suffer from a chronic condition we’ll develop a plan for your foot care taking this into account, which may also include working with one of our other services like a Dietitian, massage therapy or physiotherapy.


It’s a good idea to bring a selection of your shoes, along with a list of any medications you’re taking and any foot/leg x-rays you’ve had done, to your first appointment. If you’re a DVA, Medicare EPC, TAC or Work Cover client, you should also bring your doctor's referral to your first appointment.


What can a Podiatrist help me with?

  • Flat feet or high arches

  • Feet that roll or turn in/out

  • Nail problems such as in-grown or fungal toenails
    including ingrown nail surgery

  • Skin conditions including corns and hard skin

  • Heel pain

  • Sore & aching feet

  • Foot injuries

  • Ankle sprains

  • Shin splints or knee pain

  • Bunions

  • Stress fractures and broken foot bones

  • Children's feet – especially prior to buying school shoes for the year

  • Foot deformities

  • Diabetes assessments of sensation and blood flow

  • Wound management

  • Orthotics & arch supports

  • Footwear advice


When would I get Orthotics/arch supports?

Orthotics are arch supports that are designed to support the foot whilst improving function and posture of the feet and lower limbs. They can also offer pressure relief and shock absorption. Your podiatrist will perform a biomechanical assessment, analysing your walking & running style as well as your posture. Your podiatrist will then be able to recommend what best suits your needs. This may be an off the shelf device through to very specialised custom-made orthotic.


If you want to know more about your Podiatrist – visit our staff page.


Exercise rehabilitation refers to the treatment and management of any injuries or injury prevention in order to reduce reoccurrence. 

Exercises will focus on building strength through efficient movement and may incorporate some Clinical Pilates. Efficient movement leads to improved posture, better sporting technique and the prevention of injuries.  

We are able to treat various types of pain or injury including:

- Low back pain

- Neck pain

- Sports injuries

- Pre/post natal

- Poor posture

- Arthritis

- Muscle weakness


In Stride has a modern rehabilitation studio located at Shop 2/100 Union Road, Ascot Vale. Our studio is fitted with a range of equipment including pilates reformers, trapeze tables, weights, and fitballs.


Our physiotherapists use this rehab studio, combined with clinical knowledge and the latest in scientific research to treat injuries and ensure full rehabilitation.


Clients can attend 1:1 or small groups sessions in which all clients have their own specific rehab program that they perform under supervision and progression of a physiotherapist.


Your program will evolve as you work towards your own individual goals.


For more information please contact the clinic on 9372 8091.


Myotherapy is designed to treat soft tissue injuries and pain being muscular, ligamentous or tendonous.


Your Myotherapist will use diagnostic tests to find the cause of your pain and will treat you using one, or a combination of:

  • Dry needling – which uses acupuncture needles to release trigger points or tight/spasm muscles

  • Cupping – a technique using glass shaped cups that creates suction
    to stretch the fascia (connective tissue)

  • Muscle energy – a technique/stretch that uses the persons force
    to increase the length of a muscle

  • Trigger point therapy – applying pressure to “knots” in the muscle

  • Corrective & rehabilitative exercise – postural and strengthening exercises

  • Remedial, Sports and/or Deep Tissue Massage

  • Lymphatic Drainage – which is a type of gentle massage designed
    to encourage the natural drainage of the lymph, which carries
    waste products away from the tissues back toward the heart.

  • Myofascial Release – which is an effective hands-on technique involving gentle sustained pressure into the Myofascial connective tissue to eliminate pain and restore motion.

  • Relaxation Therapy


Myotherapy is different to massage due to the diagnosis as well as the array of techniques used to treat.


Our myotherapists are registered to offer health fund rebates. 


Our Myotherapy appointments are 30, 45 or 60 minutes, depending on your specific requirements.


Gift vouchers are also available.


If you want to know more about your Myotherapist – visit our staff page.


Massage is often viewed as a luxury – however there are many studies, which now prove the benefits of regular massage beyond the initial relaxation.


Remedial Massage with one of our qualified and experienced massage therapists can help ease muscle pain and tension, enhance your sporting performance, reduce stress and anxiety, increase joint mobility, improve your posture and boost your immune system.


You’ll receive personalised care based on your specific requirements.
If you’re pregnant, we offer specialised pregnancy massage, which
uses a specifically designed pregnancy cushion.


You can book the following massage appointments in 30, 45 or 60 minute sessions:

  • Remedial Massage

  • Sports/Deep Tissue Massage

  • Relaxation Massage

  • Pregnancy Massage


We also have gift vouchers available.


Why can I expect from regular massage treatment?


Build massage into your regular routine and enjoy the benefits;

  • Release tension and stress

  • Promote relaxation

  • Injury management

  • Aid muscle condition and recovery

  • Enhance sporting performance

  • Boost the immune system

  • Provide pain relief for sore, tight muscles

  • Stimulate blood flow

  • Reduce fluid retention

  • Improve joint mobility

  • Assist with sleep problems


If you want to know more about your Massage Therapist 
– visit our staff page.


Pregnancy is an exciting and sometimes daunting time in which your body will undergo many changes. We understand this journey, with many of our practitioners having personal experience in it.


We provide services to support you through your pregnancy and beyond including;

  • Pregnancy exercise in our physio studio to maintain strength and mobility

  • “Bubs Welcome” studio sessions with exercise to regain strength and fitness after having your baby

  • Help prevent & treat common pregnancy symptoms and aches

  • Maintain optimal nutrition through consultation with our dietitians

  • Provide relaxation and pain relief with massage therapy, using specialty pregnancy cushions allowing you to lie on your stomach

  • Provide a strong social environment with education and support through your pregnancy and beyond

  • We have a range of products including pregnancy support wear, recovery shorts, pelvis braces, massage balls and more.


Our pre and post natal studio exercise is designed to provide safe exercises focused on targeting the body areas affected by pregnancy and helping to reduce common symptoms. All clients must commence with an initial assessment with one of our physiotherapists and bookings are essential. Once you are confident with your program you will progressed into one of our many group sessions ranging from early morning to late evening.  You will also then be able to access our class bookings online via our website. To book your initial assessment click here.


The initial assessment allows us to ensure that classes are safe and tailored to your needs, this is also a requirement of private health funds should you wish to claim a rebate for your groups.



Pelvic floor & continence physiotherapists have undergone specialist Post Graduate training to become experts in the management of all conditions related to pelvic floor and continence.

When should I see a Pelvic Floor & Continence physiotherapist?

If you experience any of the following, seeing our specialised pelvic floor and continence physiotherapists could help.

  • Urinary incontinence

  • Urinary urgency

  • General Pelvic Floor dysfunction or weakness – male or female

  • Overactive Bladder

  • Faecal or wind incontinence

  • Faecal urgency

  • Pelvic Organ Prolapse

  • Sexual pain

  • Pelvic pain

  • Pre or Post Gynaecological surgery

  • Men both before & after prostate surgery


You’ll receive a full diagnosis and a tailored plan that aims to strengthen your pelvic floor muscles and activate them in order to reduce any symptoms/discomfort from your condition.


Should I see a pelvic floor and continence physiotherapist if I’m pregnant?

Absolutely. Our pelvic floor and continence physiotherapists are trained in dealing with pregnancy and post-natal women as this is a time when the pelvic floor muscles are under pressure.


They can also help with the management of pregnancy related musculoskeletal conditions such as:

  • Pelvic girdle pain (pelvic instability)

  • Pregnancy related back pain/rib pain

  • Abdominal muscle separation (DRAM)

  • Hand and wrist pain associated with pregnancy


For more information on our full range of pre and post natal services visit our pre & post natal health page.


If you want to know more about your Pelvic Floor and Continence Physiotherapist – visit our staff page.



Hydrotherapy, also known as Aquatic Physiotherapy, refers to physiotherapy treatment provided in a warm water pool. The warm water allows muscle relaxation and pain relief such that the physiotherapist can achieve effective joint mobilisation and rehabilitation exercises, which may not be able to be performed on land. The buoyancy of the water enables an exercise program when weight bearing is otherwise prohibited, for example after surgery or painful arthritic conditions. The water can be used for both resistance in strength exercises or as assistance through floating.


Your qualified physiotherapist will create your hydrotherapy program based on your individual requirements and aimed at improving your individual function. All hydrotherapy sessions are conducted in a heated pool, within Ascot Vale Leisure Centre, where the clinic is located.


What are the benefits of exercise in a heated water environment?


  • Pain relief

  • Reduction of muscle spasm (tight muscles)

  • Ease of movements compared to land based exercise

  • Reduction of swelling

  • Enhanced cardiovascular fitness

  • Increased strength & endurance

  • Improved balance & stabilisation

  • Enhanced wellbeing


What are the common conditions or injuries that can benefit
from Hydrotherapy?


Hydrotherapy can be used to help a wide number of conditions and injuries that you may experience, which can include:

  • Post surgery rehabilitation – for example joint replacement, back surgery

  • Back pain/sciatica/lumbar instability

  • Whiplash & other neck pain

  • Sports injuries

  • Balance/coordination problems

  • Shoulder and arm pain

  • Osteoarthritis/Rheumatoid Arthritis

  • Stroke

  • Back and pelvic pain during pregnancy

  • Fracture rehabilitation

  • Upper and lower limb injury management

  • Chronic pain conditions

  • Neurological presentations


Hydrotherapy can booked as an individual session with the physiotherapist or you may progress into small groups where you continue to perform your own program under group supervision of the physiotherapist.

To commence a hydrotherapy program you will need to book an initial assessment in the clinic with one of our physiotherapists, from there you will be rebooked for a hydro appointment.


Our physiotherapists understand the importance of rehabilitation in getting you back on track and back to your usual activities.


Your rehabilitation plan will be as unique as your situation and will encompass a Return to Work or Return to Sport process and treatment goals aimed at facilitating your recovery and work capacity.


In addition to clinic based hands on treatment, your rehabilitation may include a gym conditioning program, hydrotherapy, workplace based ergonomic advice as well as some of our other services like Clinical Pilates, podiatry or massage therapy.


Your physiotherapist will liase with either your GP, case manager or sports coach as appropriate to help direct your rehab plan.


If you want to know more about your Physiotherapist – visit our
staff page.



Diet and nutrition can often create a lot of questions, our Dietitian can help you navigate these questions and will work with you towards your health and wellness goals.


We will work with you to develop healthy lifestyle goals and nutritional planning to suit your individual needs. Your consultation will involve analysis of your current diet, lifestyle / sporting and medical requirements with nutritional planning in accordance with the Australian Dietary Guidelines. Our Dietitian will then help through monitoring and refinement so you achieve your goals and maintain them.


What can a Dietitian help me with?

  • Healthy Eating

  • Weight loss/weight gain advice

  • Dietary advice for sports & performance 

  • Chronic disease management including diabetes

  • High blood pressure or cholesterol

  • Women's Health

  • Men's health

  • Children's nutrition (paediatrics)

  • Digestive and bowel problems including irritable
    bowel syndrome (IBS)

  • Eating disorders

  • Food allergies and intolerances


If you’re a Medicare EPC, Department of Veterans Affairs, TAC, Work Cover client please bring your doctors referral with you. If you’re a private client you don’t need a referral.


If you want to know more about your Dietitian – visit our staff page.